Multi-Site Management

Multi-site Orchestration Desk

A single operations view for firmware waves, maintenance windows, and rollback posture across banners with different hardware vintages.

Illustration for Multi-site Orchestration Desk

₩8,900,000 · Evergreen with 6-week bootstrap · Operations subscription

We normalize change tickets, attach pre-flight checks, and color-code risk so a junior engineer does not push a wave meant for hypermarkets into compact urban stores. Includes bilingual runbooks for KR field partners.

Accountable lead

Daniel Rhee

Daniel Rhee

Deployment manager who ran nationwide retail cutovers for a decade.

What is included

  • Change calendar with dependency graph
  • Firmware skew reporting by SKU
  • Localized runbooks (KO/EN)
  • Post-change verification probes
  • Executive export on drift and debt
  • API stubs for ITSM integration
  • Dry-run sandbox checklist

Outcomes we design toward

  • Fewer accidental weekend pushes
  • Shared language between procurement and operations
  • Cleaner inventory of which sites still run legacy PSKs

Questions teams ask before signing

Field notes

“Firmware skew report embarrassed us—in a useful way. We finally funded the two straggler regions.”

— Kyung M. , Head of infrastructure · 5/5

“Dry-run checklist caught a missing RADIUS backup before a Sunday opening.”

— Helena C.

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