Performance Monitoring
Floor-walk Latency Watch
Synthetic probes and roaming traces that tell you when a store feels slow before the regional manager’s phone buzzes.
₩1,800,000 · Ongoing from 3-week install · Telemetry subscription
We install lightweight agents on handheld scanners and optionally fixed probes at the ceiling grid. Dashboards highlight jitter spikes correlated with promotional layouts so you can move APs with evidence instead of anecdotes.
Accountable lead
Noa Kim
Wireless engineer specializing in retail floor noise.
What is included
- Roaming trace replay for VoWiFi and scanner clients
- Heatmaps tied to planogram revisions
- Threshold alerts with store-manager friendly wording
- Weekly digest for ops, daily for NOC
- Integration hooks into Slack or Teams
- Seasonal baseline recalibration
- Optional on-site validation days
Outcomes we design toward
- Earlier detection when a new freezer aisle shadows radios
- Shared metrics between field ops and central Wi-Fi engineers
- Less time debating whether the problem is “the Wi-Fi” or the app
Questions teams ask before signing
Field notes
“Anonymous quote: the weekly digest finally used the same words our store leads use when they call the help desk.”
“Threshold tuning took two sprints; after that alerts were specific enough to open useful tickets.”